Request deletion of your data
Schengen Cal · operated by Qrall Apps · Last updated 3 June 2026
This page explains how to request deletion of the data associated with the
Schengen Cal app, published by Qrall Apps.
How to request deletion
Most of your data is already under your direct control, so you
can delete it yourself without contacting us:
- Your trips, calendars and settings are stored only on your
device — delete individual items in the app, or uninstall the app
to remove all of it.
- Your cloud backup (if you enabled it) lives in your own iCloud
or Google Drive account — delete it from that account.
- Crash reporting can be turned off any time in
Settings → Share anonymous crash reports.
To request deletion of data held by our service providers (your purchase profile
with RevenueCat, and any crash diagnostics), email
[email protected] and:
- Use the subject line "Data deletion request".
- Include your Support ID — find it in the app under
Settings → About → Support ID (tap to copy). If you can't open the app,
include your store order number from your Google Play purchase
receipt instead, so we can locate your records.
What is deleted, and what is kept
| Data | Outcome |
|---|
| On-device trips, calendars, labels, settings | Deleted by you when you remove them or uninstall the app. |
| Cloud backup (your own iCloud / Google Drive) | Deleted by you from your cloud account; we have no access to it. |
| RevenueCat purchase profile (pseudonymous ID + subscription history) | Deleted on request. |
| Firebase Crashlytics diagnostics (if you opted in) | Deleted on request; collection stops as soon as you opt out. |
| Purchase / transaction records held by Google Play (and Apple) | Kept by the store as merchant of record, for tax, accounting and fraud-prevention obligations. We cannot delete these; they are retained per the store's own policies. |
We action verified deletion requests within 30 days. If you have
never signed in and cannot provide a Support ID or order number, we may be unable
to link a request to identifiable data we hold — in that case your data is either
only on your device / in your own cloud (which you can delete directly) or held
pseudonymously by our providers with no way for us to identify it as yours.
Contact
[email protected]